App Name: FaultQuest
Developer: IronFade Studios
Last Updated: July 7, 2026
Contact: ironfadestudios@gmail.com
FaultQuest is an HVAC training, reference, calculator, note-taking, and service documentation app.
This Privacy Policy explains how FaultQuest handles information when you use the app.
FaultQuest may allow you to enter, save, manage, or export information inside the app, including:
This information is created by you and may be stored locally on your device.
IronFade Studios does not automatically receive, view, upload, or sell the technician notes, customer notes, service records, or PDFs you create inside FaultQuest.
FaultQuest is designed to store user-created app data locally on your device unless a future version clearly states otherwise.
Locally stored data may include settings, saved notes, customer/job information, service notes, diagnostic progress, and app preferences.
You are responsible for protecting your device and any information you enter into FaultQuest.
FaultQuest may allow users to enter customer names, phone numbers, email addresses, addresses, job details, equipment information, service notes, and other job-related information.
You are responsible for what information you enter into the app.
Do not enter private, sensitive, confidential, or unnecessary customer information unless you are authorized to store it and are comfortable keeping it on your device.
You are responsible for reviewing any saved notes or exported PDFs before saving, sending, printing, or sharing them.
FaultQuest may allow you to create or export service notes, customer notes, technician notes, or job records as PDF files.
PDF export is controlled by the user.
Exported PDFs may contain information that you entered into the app, including customer names, addresses, phone numbers, job details, service notes, and equipment information.
Once a PDF is exported, it may be stored on your device, shared through another app, printed, emailed, backed up, or handled by other services depending on your device and the apps you choose to use.
IronFade Studios is not responsible for how exported PDF files are stored, shared, printed, deleted, lost, or disclosed after export.
FaultQuest does not place ads inside exported PDF files.
FaultQuest may offer optional paid features, including a Pro upgrade or Remove Ads purchase.
Purchases are processed through Google Play Billing.
IronFade Studios does not collect or store your full credit card number, debit card number, banking information, or Google account payment credentials.
Google Play may process information needed to complete purchases, verify purchase status, restore purchases, handle refunds, prevent fraud, and manage your Google Play account according to Google’s own policies.
FaultQuest may store or cache a local Pro / Remove Ads unlock status so the app knows whether Pro features are available.
If Pro / Remove Ads is active and verified, FaultQuest will hide ads where applicable.
FaultQuest may show ads in the free version of the app using Google AdMob.
AdMob may collect or receive certain information from your device to provide, measure, improve, and protect advertising services. This may include information such as device information, app activity related to ads, diagnostic information, and advertising identifiers such as the Android Advertising ID, depending on your device settings, Google settings, consent settings, region, and the advertising services used.
FaultQuest does not sell user-created technician notes, customer notes, service records, or exported PDF content to advertisers.
FaultQuest does not use your saved Customer Notes or PDF content to create ads.
Ads may appear in the app interface, but ads are not placed inside generated PDF reports.
If you purchase Pro / Remove Ads, FaultQuest will hide ads where the purchase is active and verified.
FaultQuest does not sell user data.
FaultQuest does not automatically share your technician notes, customer notes, service logs, diagnostic notes, or exported PDF content with IronFade Studios.
However, information may be handled by third parties when you use app features or device services, including:
These third-party services are controlled by their own privacy policies, settings, and terms.
FaultQuest may use internet access for limited purposes, including:
FaultQuest does not use internet access to automatically upload your locally stored technician notes, customer notes, service records, or exported PDFs to IronFade Studios unless a future version clearly adds that feature and this Privacy Policy is updated.
FaultQuest may use device access needed for app features, such as internet access for ads, Google Play Billing, support links, policy links, and purchase verification.
FaultQuest does not currently require access to your contacts, camera, microphone, or precise location for its core HVAC tools.
If a future version adds features that require additional permissions, this Privacy Policy should be updated to explain what is used and why.
If you contact IronFade Studios for support, feedback, or bug reports, any message you choose to send may include information you type into the message.
Do not include private customer information, passwords, payment information, medical information, or other sensitive information in support messages.
If a future version sends bug reports directly to IronFade Studios or a third-party support provider, this Privacy Policy should be updated to clearly explain what is sent and how it is handled.
FaultQuest does not use user-created technician notes, customer notes, service records, or PDF content for analytics.
If analytics, crash reporting, or similar third-party SDKs are added in the future, this Privacy Policy should be updated to explain what data is collected, used, or shared.
Google AdMob and Google Play services may collect diagnostic, advertising, purchase, or device-related information as needed to provide their services.
FaultQuest is designed to keep user-created notes and logs on the user’s device unless a feature you choose uses another app or service.
You are responsible for keeping your device secure by using reasonable protections such as a lock screen, device encryption, secure backups, and safe file-sharing practices.
No app, device, or storage method can guarantee complete security.
FaultQuest may keep locally saved data on your device until you delete it, clear app storage, or uninstall the app.
You may be able to delete FaultQuest data by:
Deleting the app may remove locally stored app data from the device, depending on Android settings, backup settings, and where exported files were saved.
Exported PDF files must be deleted separately from the location where they were saved, shared, emailed, printed, or backed up.
Because most FaultQuest user-created data is stored locally on your device, IronFade Studios may not be able to delete copies that only exist on your device or in third-party apps you used to share them.
FaultQuest is intended for HVAC students, apprentices, technicians, workers, and adults interested in HVAC training, reference tools, and service documentation.
FaultQuest is not intended for young children.
IronFade Studios does not knowingly collect personal information from children through FaultQuest.
You are responsible for the information you enter into FaultQuest.
You are responsible for ensuring you have permission to store any customer, job site, employer, or service-related information in the app.
You are responsible for reviewing exported PDFs before saving, sending, printing, or sharing them.
IronFade Studios may update this Privacy Policy from time to time.
Updates may be made to reflect changes in app features, legal requirements, Google Play requirements, third-party services, advertising, billing, or data handling practices.
The updated Privacy Policy will show a new “Last Updated” date.
Continued use of FaultQuest after changes means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or FaultQuest’s privacy practices, contact:
IronFade Studios
Email: ironfadestudios@gmail.com